FAQ
We package all our plants within jars, tubs, or packets, and they are then wrapped in bubble wrap or similar protection, and often packed in a foam box. You can see pictures on our Highlights on our Instagram, @rareplantstissueculture.
Each country has different requirements for importing plants, and we advise our buyers to be aware of the requirements for their own country before purchasing. The US requires an import permit for importing more than 12 plants.
Delivery costs depend on the weightage of the package, aka how many plants you order. We bill this at cost, and it is usually around $60USD. The shipping cost listed on the website is the preliminary and minimum amount. You may be billed for extra shipping costs once your package has left us.
We don't require an import permit to send the plants to you, however we believe you do require an import permit in order to collect the plants. However, do check on your end as I'm afraid we're not aware of the specifics. On our side, we just prepare the usual phytosanitary certificate before it leaves for delivery.
The phytosanitary certificate is done and obtained the morning of the shipment.
Most countries require a phytosanitary certificate, and we prepare them on our end for you. We bill this at cost, which is $50USD per phyto.
We currently deliver to the US, Canada, the EU, the UK, Hong Kong, Singapore, and Russia.
We ship directly from our lab in Bangkok, Thailand.
You'll need to send us your import permit and your yellow and green labels, we'll handle the rest.
Shipping is stated to take around 7-10 days, but many of our buyers state that they receive their package within 3-5 days.
We would say there are only three difficult plants that we sell: Billietiae, Florida Beauty, and Caramel Marble. The other plants are all relatively easy.
Sure, we have customer reviews on our Instagram highlights (@rareplantstissueculture)





